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303
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7960 reset

okuscan
Level 1
Level 1

i cannot reset my 7960 and 7970 phones with the **#** sequence anymore. i had upgraded the firmware for both devices in the last two weeks and just noticed it is not working. i am running ccm 3.3.4. the firmware loads are p00307010200 and term70.6-0-3.os.

thanks

ozzie

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

This is normal for newer loads - you now have to press one of the buttons like 'settings' before you can enter the reset sequence.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

vleonard
Level 1
Level 1

Press the "Settings" or "Services" button first.

Then "**#**"