7970 problems with CallManager 4.1(3)

[eug-c]

Hi,

I am having some problems with 7970 phones.

- Phones keep hanging when logging in and out of extension mobility.

- Some phones just can't boot up, keeps on rebooting

- Transfer softkey disappears during a call

Anyone encounters these before?

Thanks.

Eugene

[michael.armstrong]

Our situation:

- only 1 7970

- running 4.1(3)sr1

- running sccp 7.0(2)sr1 firmware

- not using extension mobility

with no known problems.

[christoph.dittenberger]

We have three 7970 phones in our office. Our Callmanager Version is 4.1(3)sr2.

I use Extension Mobility only for testing purposes.

I tried it after the upgrade to CM 4.1 and it worked as expected.

Today I had a problem with it (login not possible - Error 9).

The boot up takes some time because it is looking for the Certificate Trust List (CTL) which I do not have (yet).

Please make sure that your Softkey Template contains the Transfer key in the call states you need (at least the connected state).