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Analog Call to Application

sbaul
Level 1
Level 1

I have two Applications running on an IBM Websphere VoiceServer and a Nuance VoiceServer. They are on Global IPs. The servers are H.323 compliant. The application responds to voice traffic.

I have one of my Phone lines going into my FXO and that port is mapped to reach the Application Server. However, the call is connected to the number and the Show Active Voice Call shows "Active" on the Router but the caller cannot hear anything from the application. The same happens when I try connecting to the Server thru a phone line on my FXS.

The following scenarios Work :

NetMeeting from any PC to the Application Server.

Analog(PSTN) call to the FXO/Router/Gateway Configured to reach my NetMeeting

What Does not Work :

An Analog call to the FXO/Router/Gateway configured to reach the Application.

Need help on this Issue real bad.

1 Reply 1

k.poplitz
Level 3
Level 3

There could be many reasons that you are experiencing this problem. I would first check my dial peer statements and look for any timeout "t" commands that could be causing this problem. You can also run some debugs and get some good information from them, but remember to timestamp your debugs. i.e.

service timestamps debug datetime msec

then run the following debug:

debug voip ccapi inout