03-25-2008 10:16 AM - edited 03-13-2019 05:06 PM
We need to apply the latest security and OS patches to our CallManager cluster.
We are running the following software versions.
Call Manager 3.3.5(sr2)
OS Image 2000.2.4
OS Service Release 2000.4.3aSR3
OS Upgrade 2000.4.3a
SQL2K Service Pack SP4
IPCC Express 3.0a
OS Image 2000.2.4
OS Service Release 2000.4.3aSR3
OS Upgrade 2000.4.3a
Unity 4.0
Build Version 4.0(2)
I have downloaded win-OS-Upgrade-K9.2000-4-5a, is this compatible? Do I require any other patches?
03-25-2008 06:11 PM
yes, it's compatible
Operating System Upgrade 2000.4.5a (win-OS-Upgrade-K9.2000-4-5a.exe)
Release date: 31-JULY-2007
Readme last updated: 30-JULY-2007
Information about This Service Release
The upgrade supports the following Cisco IP Telephony Applications that run on Windows 2000 Server or Advanced Server:
Cisco CallManager and all compatible versions of Cisco IP Interactive Voice Response (IP IVR), Cisco IP Call Center Express (IPCC Express), Cisco IP Queue Manager (IP QM), Cisco Personal Assistant (PA), Cisco Emergency Responder (CER), Cisco Conference Connection (CCC), Cisco MeetingPlace, and Cisco Customer Voice Portal (CVP).
Minimum OS Requirements: (Fresh Install or Upgrade Versions of) - 2000.2.7, 2000.2.7a, 2000.4.1, 2000.4.1b, 2000.4.1c, 2000.4.2, 2000.4.3, 2000.4.3a, 2000.4.4, 2000.4.4a
this info is always in the readme that is on the same location where you download the .exe, i would always recommend to go thru them
the file is:
win-OS-Upgrade-K9.2000-4-5a-Readme.htm
Unified Communications Manager & Voice Apps Crypto Software
http://www.cisco.com/cgi-bin/apps/tblbld/tablebuild.pl/cmva-3des?sort=release
there's also a table to confirm the server can support it, i'd recommend you to look at it before applying any patch
regarding unity:
Software Installed by the Cisco Unity Server Updates Wizard
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/updates/wizard/cuupwz.html
on the above is the link in which you can download the .exe and some more info on what will be installed
HTH
javalenc
if this helps, please rate
03-28-2008 05:04 AM
If I apply this patch will I still be able to upgrade to Call Manager 4.1.3?
03-28-2008 05:29 AM
Yes. WinOS won't block you CCM upgrade.
--
regards,
PK
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