12-29-2004 04:27 AM - edited 03-15-2019 03:11 AM
I'm running CM 4.02aSR1 and attendant console 1.3.1es6 When I attempt to transfer to voice mail it fails the error in the log indicates that there was a failure reading the voice mail profile file. Any thoughts?
12-29-2004 05:05 AM
In CCM 3.3.3 and Attendant Console 1.2 to transfer call directly to voice-mail there was needed special file VoiceMailProfiles.xml located in ..\Program Files\Cisco\CallManagerAttendant\etc. It was working fine. I don't know if it is still needed for CCM 4.0 and AC 1.3 http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/attendnt/call_att/ccmac121.htm#wp1074023
Regards
Wojtek
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