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autodial on directory

tony_paparazzo
Level 1
Level 1

ok I have a problem, maybe theres a way to shut it off?? When a user goes into there directories button and wants to see who called them if they pick up the headset or press speaker while there in directories...the phone will redial the number..Is there anyway to disable this...

Thanks

1 Reply 1

wong34539
Level 6
Level 6

Check the below link which may help you.

http://www.cisco.com/warp/public/788/AVVID/faq-ipphone.html