06-22-2009 09:22 AM - edited 03-13-2019 06:27 PM
Hi!
I'm trying to configure basic AA on IOS using Cisco's public TCL scripts. Here is my config:
application
service aa flash:/app-b-acd-aa-2.1.2.2.tcl
paramspace english index 0
param menu-timeout 1
param dial-by-extension-option 9
param handoff-string aa
paramspace english language en
param max-time-vm-retry 10
param aa-pilot 15672579882
param max-extension-length 4
paramspace english location flash:/
param second-greeting-time 30
param welcome-prompt _bacd_welcome.au
param number-of-hunt-groups 1
param call-retry-timer 10
param max-time-call-retry 10
param voice-mail 2077
param service-name call_queue
!
service queue flash:/app-b-acd-2.1.2.2.tcl
param queue-len 10
param aa-hunt1 7701
param queue-manager-debugs 0
param number-of-hunt-grps 1
dial-peer voice 1567258 voip
service aa
session protocol sipv2
incoming called-number 15672579882
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
All seems to be OK, but caller hears strange "scratch" sound instead of greeting. *.au files are OK, and playing correctly on computer.
You can check it out yourself - there is real number on dialpeer.
deb voip appl script:
*Jun 22 17:20:50.510: //4//TCL :/tcl_PutsObjCmd: TCL B-ACD: >>> B-ACD Service Running <<<
*Jun 22 17:21:04.358: //359//TCL :/tcl_PutsObjCmd:
proc init_perCallvars
*Jun 22 17:21:04.358:
*Jun 22 17:21:04.358: //359//TCL :/tcl_PutsObjCmd: TCL AA: ++ Playing Welcome Prompt and options menu ++
06-22-2009 10:54 AM
You cannot record .au files straight on the PC, router wants a special format not easy to prepare.
You can record them from any phone with a recorder script that I wrote:
06-22-2009 06:14 PM
excuse me, but this au files from Cisco distributed tar arhive with b-acd files.
06-23-2009 07:12 AM
Have you tried your recorded files before the cisco files ?
06-23-2009 07:16 AM
Now it works with Cisco's files, I'm played with configuration and router reloads...
The second q. is: how to get G729 encoded files? I need it in production environment instead of G711ulaw.
Googling does not gave me much interesting...
06-23-2009 07:22 AM
Why do you need g729 files ?
06-23-2009 08:32 AM
I have a g729 SIP PSTN connection and the ip-phones in few offices everywhere with g729 to avoid transconding and save bandwith.
The only place where I'm using g711 is one unity express module in central office.
06-23-2009 09:40 AM
You can use some software like cooledit. Note, "save as" is not enough, you must use the actual recoding function.
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