01-14-2005 12:34 PM - edited 03-13-2019 07:39 AM
Im trying to get a background image on a 7970 phone. I created the image, and scaled it correctly 320x212 and the thumbnail is 80x53, both have a color depth of 256 colors. I put the images in the correct directory on our call manager server C:\Program Files\Cisco\TFTPPath\Desktops\320x212x12 and named them bground.png and bground_t.png.
I edited the list.xml file to reflect the new images but they are not recognized when I go to the phone and select a new background.
Is there anything I have to do with the admin section of call manager? am I missing something?
Bonus question:
Trying to get an idle image on it is just as bad for me. I used the sdk, created a logo.xml file, and put it in the right directory. I gave it an idle timeout of 10 seconds. I push that info to that particular phone in the admin section of call manager and reset the phone.
Now after 5 seconds (my timeout is 10!) it goes to a blank screen and says "Select services..." ??? If I go into the phone config, and check the idle url, it is correct.
Thanks for any tips!!
bob
01-15-2005 07:42 PM
Restart the TFTP Service
01-17-2005 10:35 AM
Yes, thank you!!!! That was it :)
04-17-2007 05:59 AM
if only that had worked for me
the background is available from with the user preferences, but i am unable to apply via the idle field
converted the image from png to gif
used gif2cip to convert to xml file
placed that path inc file name to idle
set idletime to 15sec
restarted the tftp server & phone
now i just get the screen asking me what service, but none are listed.
checking phone config, it does have correct settings applied, but not happening
HELP!!!!!
04-18-2007 04:55 PM
this might be silly question
I had a logo running no problem when the phone goes idle and such.
But is there anyway to just have the phone display a background logo all the time, i mean as part of the native background... sort of like uploading to the phone to always use when it boots to display.. not service related?
04-18-2007 05:00 PM
The first poster is doing exactly that!
04-19-2007 08:45 AM
er umm.. thanks
feeling silly now!!!
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