Black Screen when playing a multicast stream

[Martin Gathara]

Hi,

I am running DMS 5.2.2. I have a scientific Atlanta encoder which i use for enterprise tv. I have created a media asset that carries the multicast stream and then put it on a presentation. When i push the presentaion to the dmp, i am able to see the stream but the screen goes black periodically for about 2 to 3 seconds and then resumes. Any ideas.

Gathara

[panayiotiscy]

Hello Martin,

I remember experiencing this in the past.

You should play a bit with the jitter settings under the multicast setting of the dmpd.

Increase the ms setting and this should do your job.

[sdhanral]

Please confirm the exact multicast URL that you have in the asset.

Is it UDP://: or udp://:

Note the case difference in the URL.

Thanks,

Sagar Dhanrale