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broadcast message from CCM or Unity

tomchan
Level 1
Level 1

Looking for a feature which a server can generate a broadcast message to a group of ip phone users. For example, the marketing manager create a message and broadcast to her group for the product info update. Came across that Cisco Unity have this feature. Is this correct? Currently we are only running CCM v4.1(3) with third party email system.

Thanks in advance.

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

Yes, you can create Public Distribution Lists in Unity to accomplish this. You could also use a 3rd party product such as Berbee's Informacast which can broadcast a prerecorded or live message using the speakers of the IP phones. Please see the links below.

Unity Public Distribution Lists

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a008022d386.html

Berbee Informacast

http://www.berbee.com/public/berbeesoftware/InformaCast.aspx

Hope this helps. If so, please rate the post.

Brandon