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Call Handler Documentation

glenn.mendoza
Level 1
Level 1

Does anyone know of any other documentation for Call Handlers on Unity 3.1.3 other than http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/sag/sag312/sag_0200.htm#24513

Thank you.

-G

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

Unfortunately no... I'm just starting work on a white paper for audio text applications that will cover the ins and outs of call handlers in detail as well as basic troubleshooting steps, call routing rules etc... lots of folks get hung up here and it needs some detailed documentation. I have to finish up the Unity architecture overview document this week before starting on that. I'm hoping to have something out by mid September.

One thing you might want to check out is the training videos for the Audio Text Manager application that covers some of what you may be interested in. You can find it here:

http://www.answermonkey.net/APP_AudioTextManager.htm

That is exactly what I was looking for. The training videos were outstanding. Thank you for your help.

Have a great day!

-G