Other Collaboration Subjects

..How on earth do I get Call Handlers to ring an extension? Here is the set up so far:A call goes to Unity's opening greeting, it is then transferred to an extension; if there is no answer a call handler greeting is played. Now what I want is for Un...

I configured Auto answer with headset option on the line of the IP phone. When I tryed this options It does not answer the call automatically. If I use Auto answer with speaker option it works fine.What could be the problem?Best regards,Aleksander

Does anyone know of any other documentation for Call Handlers on Unity 3.1.3 other than http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/sag/sag312/sag_0200.htm#24513 Thank you.-G

Does anyone found a way to filter debug such as debug vtsp all or debug voice ccapi ?I try to simplify troubleshooting process.say I want to see only the dialled digit entering the router trunkcould it be possible to get somthing like what was set fo...

Does Cisco have any documents that briefly describe the various areas that are required for an existing infrastructure to support Cisco's AVVID solution, assuming 250 users? I'm looking for something very simple like the information below:- Customer ...

Please, I need to know if it is possible to configure QSIG over H.323 to communicate a CallManager to a PBX Avaya (maybe IP Office) over a WAN connection.In both ends we have routers Cisco, 7200 and 2600.Thanks in advance for your help.Orlando Mendie...

I plug in my S-video cabel connector in the C3424 (or C3425). How can I make, record an MPG, or another file?thx

We are receiving poor MOH streaming audio quality. We're using G.729 compression over our dedicated T1s between our to office locations. The MOH is being generated from a far-side ACD. The quality sounds like the volume is too high and is distorti...

i am seeing the connect/disconnect time from a "sh call history voice" command that shows large number for the call connect and call disconnect fields.(see bellow)1. how can one display instead make it display the actual date/dime of cann connect and...

Has anyone had issues after running the plugin? My Call Manager service will not start after the install.Geoff

Hi there, Recently upgraded to Unity 2.4.6.161 from a 2.3 version. Integration to with the PABX is working fine. A problem with the NEC IAC call console when diverting calls to voicemail. PABX sends two *'s ( ** ) then the mail box number and traili...

After watching 2 unity servers in failover mode, I have noticed that there is a steady increase in the memory that the SQL process is taking up. I have done some research on Microsoft web and it appears that MDAC 2.7 fixes this problem. I know that...

Guys,We got CCM 3.2 running CAR. The reports work fine etc, but when I tried to setup the e-mail function, ie e-mail reports and/or errors to a certain mail box the systems comes back and gives me the following message :Error Code 10011. Error Descri...

My customer has a cluster of two Call Managers on version 3.1.3a (spD). They have a problem with MOH becoming distorted after the caller has been on hold for about 15 second. This problem occurs between ip phones or ip phone to pstn (via h323 gateway...

With Unity and Call Manager leveraging AD in their own ways we have a common problem. Bulk add and delete of data for CallManager users as well as Unity etc.. Perhaps it would be handy to have all AD data managed from a single utility for Unity/CCM...