I'm not looking for an exact answer, just some direction on what may have occurred.
We're running CCM 3.3(4) / Unity 4.0(3). One of my users just told me that she just received a voicemail of a phone conversation she had about a month ago. The conversation was between her and another party via PSTN. She was not at her desk, the phone was in a conference room. There wasn't no conference, just the two of them on the phone. Also, we do not have the 'on-demand recording' feature enabled.
Any insights are much appreciated.
Jeff