08-30-2005 10:16 AM - edited 03-15-2019 03:41 AM
I have installed the AD plugin and I can see the AD users however I cannot make changes from Callmanager such as associating a user to devices or enabling CTI. I get an error indicating that access is denied.
08-30-2005 11:17 AM
The best thing to do is capture a packet trace of the CallManager when trying to perform these updates. You can use Network Monitor on the CallManager itself. This packet capture will show where the failure is at.
Kevin
08-30-2005 02:59 PM
Is the call manager part of the domain?
08-30-2005 05:50 PM
The Callmanager does not need to be apart of the Domain for AD integration. The Directory Administrator selected does need to have permissions to perform updates though.
Kevin
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