Callmanager 4.0 Installation Error Hardware detection

[Marco Hornung]

Hello,

i will install the CallManager Verion 4.0 on a MCS-7825I-3.0-CC1.

First i boot with the hardware detection cd (OS Version 2000.2.4)and the following error appears:

THIS CD DOES NOT SUPPORT THIS MACHINE.......

What can I do?

[gogasca]

I widely recommend you to obtain the OS version 2.7 with you sales representative/acct manager.

Please also look into the following url for common CD issues:

http://www.cisco.com/warp/customer/788/AVVID/avvid-sw-req-cases-faq.html

http://cisco.com/en/US/products/hw/voiceapp/ps378/prod_release_note09186a00803a21db.html#wp42549