CallManager Express Installing B-ACD

[l.colmenares]

Hi,

I have installed callmanager express 4.0 on a 2801 router with IOS 12.4XC

I want to configure FAC for call blocking and B-ACD.

I coundn`t make it work... the code i have configured for the B-ACD is:

atached, and i couldn´t hear the sound of the audio files, non play the tcl files....

Can you help me please?

[mchin345]

try these links for more details of FAC and B-ACD.

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00805abb82.html

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_book09186a00805f22ca.html