02-01-2005 10:40 PM - edited 03-13-2019 07:53 AM
To all gurus,
I have the following 2 questions regarding when the Publisher went down, but the subscriber is fine:
1) I have to physcially get all the client PCs to re-install the softphone again for it to work. But once it is re-installed, the softphones can talk to the subscriber fine. The error I got is: Can't control Cisco Address Line [Connie](2301)
2) Is there any way we can put in a redundant IP for the Cisco Attendant Console. Otherwise whenever the Publisher went down, the receptionist will need to manually re-point their console to the subscriber for the console to work.
02-07-2005 12:14 PM
For Softphones, use version 4.6(1) or higher. For Attendant Console, you have to manually repoint to Subcriber CallManager.
02-07-2005 11:24 PM
As far as #2, I believe you point the Attendant Consoles to whatever CCM the attedant's physical phone is registered to...at least, that's what I do, and they happen to be our subscriber CCM's.
Also, the TCD service is redundant; the following explains things much better than I could:
TMH
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