From a phone, after a message we can press 5 to forward a message... no problem. Light lights on target. Form outlook, we press the forward key an choose the person name from the global address book (they are a unity subscriber) and when the message comes into outlook, we can see it, but from the phone, the light does no light and if we log into the phone, there are no new messages or saved messages. Is there a tag that is being lost in the forward process from outlook.