02-03-2004 07:43 AM - edited 03-13-2019 03:39 AM
Currently we have a Mitel switch with a PRI connected to a Cisco 3600, which in turn has a PRI connected to the PSTN (Sprint) for our phone service in our office. We are using Mitel IP phones in the office. We also have customers that make calls over our Satellite network, which connects to the Cisco 3600 (not the Mitel) and out the same PRI to the PSTN as our office. Our customers are having no troubles at all (thank god!!!) but our office is having some issues. We are unable to make certain calls out, including local and long distance. We cannot call any 18XX numbers, and various local numbers as well. There is no pattern to the numbers we cannot call, ie. area code or local codes. Keep in mind that we can make some calls no problem, and there is no pattern to the ones we can make. Does anyone have any suggestions?
Dave
02-04-2004 08:53 AM
Can you post a copy of the 3600 config (without passwords) so we can take a look? I would think since the customers are working that it wouldn't be the router, but can't say for certain. We could run some debugs on the router to see if it is even seeing the calls from the numbers you can't reach. Also, are the numbers consistent? For example, can you always reach xxx-yyy-zzzz, but not xxx-yyy-aaaa everytime?
02-04-2004 12:20 PM
The numbers are all consistant, as in if 555-6666 does not work once, it never works, and 666-5555 works all the time.
When i do a 'sh voic call' and i am making a call to a number that works, i see a PRI channel grabed for the in-bound to the router (from Mitel) and one for the out-bound to the PSTN. When i make a call to a bad number i only see a channel grabbed for the in-bound from the Mitel.
When i debug the router (i forget the command) i see the following:
------------Good call-------------
Jan 29 15:11:29: ISDN Se2/0:23 Q931: RX <- SETUP pd = 8 callref = 0x011F
Bearer Capability i = 0x8090A2
Standard = CCITT
Transer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98385
Exclusive, Channel 5
Display i = 0xB1, 'User Name'
Calling Party Number i = 0x2180, '4035348188'
Plan:ISDN, Type:National
Called Party Number i = 0xC1, '2446782'
Plan:ISDN, Type:Subscriber(local)
Jan 29 15:11:29: ISDN Se2/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x811F
Channel ID i = 0xA98385
Exclusive, Channel 5
Jan 29 15:11:30: ISDN Se2/0:23 Q931: TX -> ALERTING pd = 8 callref = 0x811F
Progress Ind i = 0x8488 - In-band info or appropriate now available
Jan 29 15:11:33: ISDN Se2/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x011F
Cause i = 0x8090 - Normal call clearing
Jan 29 15:11:33: ISDN Se2/0:23 Q931: TX -> RELEASE pd = 8 callref = 0x811F
Jan 29 15:11:33: ISDN Se2/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x011F
-------------Failed Call--------------
Jan 29 15:13:18: ISDN Se2/0:23 Q931: RX <- SETUP pd = 8 callref = 0x0122
Bearer Capability i = 0x8090A2
Standard = CCITT
Transer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98382
Exclusive, Channel 2
Display i = 0xB1, 'User Name'
Calling Party Number i = 0x2180, '4035348188'
Plan:ISDN, Type:National
Called Party Number i = 0xC1, '5694667'
Plan:ISDN, Type:Subscriber(local)
Jan 29 15:13:18: ISDN Se2/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x8122
Channel ID i = 0xA98382
Exclusive, Channel 2
Jan 29 15:13:19: ISDN Se2/0:23 Q931: TX -> PROGRESS pd = 8 callref = 0x8122
Progress Ind i = 0x8A81 - Call not end-to-end ISDN, may have in-band info
Jan 29 15:13:19: ISDN Se2/0:23 Q931: RX <- STATUS pd = 8 callref = 0x0122
Cause i = 0x80E4 - Invalid information element contents
Call State i = 0x03
Jan 29 15:13:19: ISDN Se2/0:23 **ERROR**: Ux_Status: STATUS call state mismatch with invalid cause: cause 0x64, state 0x9, peer state 0x3
Jan 29 15:13:19: ISDN Se2/0:23 Q931: TX -> RELEASE pd = 8 callref = 0x8122
Cause i = 0x82EF - Protocol error; unspecified
Jan 29 15:13:19: ISDN Se2/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x0122
Here is a copy of the config:
version 12.3
service timestamps debug datetime localtime
service timestamps log datetime
service password-encryption
!
hostname prigw1
!
boot-start-marker
boot-end-marker
!
enable secret 5 xxxxXXXXXxxxxXXXXX
!
username company password 7 xxxxXXXXXxxx
clock timezone MDT -7
clock summer-time MDT recurring
voice-card 1
!
voice-card 2
!
voice-card 5
!
aaa new-model
!
!
aaa authentication login telnet group radius local
aaa accounting connection voip stop-only group radius
aaa session-id common
ip subnet-zero
!
!
ip domain name skycomip.com
ip name-server 207.34.x.x
ip name-server 204.50.x.x
!
!
isdn switch-type primary-dms100
!
!
voice call carrier capacity active
!
!
!
!
!
!
!
!
!
!
!
!
controller T1 1/0
framing esf
crc-threshold 320
linecode b8zs
pri-group timeslots 1-24
!
controller T1 2/0
framing esf
crc-threshold 320
linecode b8zs
pri-group timeslots 1-24
!
controller T1 5/0
framing esf
crc-threshold 320
linecode b8zs
pri-group timeslots 1-24 nfas_d none nfas_int 1 nfas_group 0
!
controller T1 5/1
framing esf
crc-threshold 320
linecode b8zs
pri-group timeslots 1-24 nfas_d primary nfas_int 0 nfas_group 0
gw-accounting aaa
method voip
attribute acct-session-id overloaded
!
!
translation-rule 1
Rule 1 ^7232585 3988399
!
!
translation-rule 2
Rule 0 ^4035438180 180
Rule 1 ^4035438181 181
Rule 2 ^4035438182 182
Rule 3 ^4035438183 183
Rule 4 ^4035438184 184
Rule 5 ^4035438185 185
Rule 6 ^4035438186 186
Rule 7 ^4035438187 187
Rule 8 ^4035438188 188
Rule 9 ^4035438189 189
!
!
translation-rule 3
Rule 0 ^4035438190 190
Rule 1 ^4035438191 191
Rule 2 ^4035438192 192
Rule 3 ^4035438193 193
Rule 4 ^4035438194 194
Rule 5 ^4035438195 195
Rule 6 ^4035438196 196
Rule 7 ^4035438197 197
Rule 8 ^4035438198 198
Rule 9 ^4035438199 199
!
!
translation-rule 4
Rule 0 ^4032898133 133
!
!
!
!
interface FastEthernet0/0
ip address 10.254.254.3 255.255.255.0
no ip redirects
no ip unreachables
no ip mroute-cache
load-interval 30
duplex auto
speed auto
!
interface FastEthernet0/1
ip address 10.254.249.2 255.255.255.0
duplex auto
speed 100
no keepalive
!
interface Serial1/0:23
description Connected to ISP (PSTN)
no ip address
no logging event link-status
isdn switch-type primary-dms100
isdn incoming-voice modem
no cdp enable
!
interface Serial2/0:23
description Connected to MITEL
no ip address
no logging event link-status
isdn switch-type primary-dms100
isdn protocol-emulate network
isdn incoming-voice modem
no cdp enable
!
interface Serial5/1:23
no ip address
no logging event link-status
isdn switch-type primary-dms100
isdn incoming-voice modem
no cdp enable
!
router eigrp 1
network 10.254.249.0 0.0.0.255
auto-summary
!
ip http server
ip classless
ip route 0.0.0.0 0.0.0.0 10.254.249.1
ip route 1.1.1.1 255.255.255.255 Null0
!
!
!
!
!
radius-server host 10.254.x.x auth-port 1645 acct-port 1646
radius-server key 7 xxxXXXXxx
!
control-plane
!
!
!
voice-port 1/0:23
echo-cancel coverage 32
!
voice-port 2/0:23
!
voice-port 5/1:23
echo-cancel coverage 32
timeouts interdigit 3
!
!
!
!
dial-peer cor custom
!
!
!
dial-peer voice 999 pots
destination-pattern .T
direct-inward-dial
port 5/1:23
!
dial-peer voice 23 voip
huntstop
destination-pattern 20388..
session target ipv4:1.1.1.1
!
dial-peer voice 24 voip
huntstop
destination-pattern 20318..
session target ipv4:1.1.1.1
!
dial-peer voice 1800 pots
destination-pattern 9999
direct-inward-dial
port 5/1:23
prefix 18882235302
!
dial-peer voice 1888 pots
destination-pattern 9998
direct-inward-dial
port 5/1:23
prefix 18888243600
!
dial-peer voice 9000 pots
destination-pattern 9000T
direct-inward-dial
port 5/1:23
!
dial-peer voice 25 voip
huntstop
destination-pattern 72325..
session target ipv4:1.1.1.1
!
dial-peer voice 9997 pots
destination-pattern 9997
direct-inward-dial
port 5/1:23
prefix 3989742
!
dial-peer voice 2023 voip
huntstop
destination-pattern 40320388..
session target ipv4:1.1.1.1
!
dial-peer voice 2024 voip
huntstop
destination-pattern 40320318..
session target ipv4:1.1.1.1
!
dial-peer voice 2025 voip
huntstop
destination-pattern 40372325..
session target ipv4:1.1.1.1
!
!
dial-peer voice 552 voip
description Customer dial peer
huntstop
destination-pattern 4033980304
session target ipv4:10.132.0.2
dtmf-relay cisco-rtp
fax rate 7200
ip qos dscp cs5 media
no vad
!
dial-peer voice 400 pots
huntstop
destination-pattern 403543818.$
translate-outgoing called 2
no digit-strip
port 2/0:23
!
dial-peer voice 401 pots
huntstop
destination-pattern 403543819.$
translate-outgoing called 3
no digit-strip
port 2/0:23
!
dial-peer voice 402 pots
huntstop
destination-pattern 4032898133
translate-outgoing called 4
no digit-strip
port 2/0:23
!
!
line con 0
transport preferred all
transport output all
line aux 0
transport preferred all
transport output all
line vty 0 4
login authentication telnet
transport preferred all
transport input all
transport output all
line vty 5 15
transport preferred all
transport input all
transport output all
!
ntp clock-period 17180189
ntp peer 10.254.x.x
!
!
end
02-04-2004 06:06 PM
Try to add these two commands under interface Serial1/0:23:
isdn send-alerting
isdn sending-complete
02-05-2004 06:39 AM
Sorrry but my config is a bit confusing, the Serial interface connected to the PSTN (Sprint)is 5/1:23, so i tried the commands you sent on 5/1. It did not make any difference? Thanks agian for your help!
D
02-05-2004 10:09 AM
The ISP says that we should be running NI2, not dms-100 which is what they originally told us?? On the Cisco i can only choose NI2C, is that the same as NI2??
Thanks!
Dave
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