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Frequent Contributor

can you mute a call via jtapi or ipphoneexecute

can it be done?

ta

2 REPLIES 2
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Frequent Contributor

duh! posted too quick..I already found it.

there are 2 ways to do it

1/ through jtapi xsi

2/ send request directly to phone (ip-address)

the call to do on the observed terminal:

have tested on my own phone, and works fine

send it to mute, send again to un-mute

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Hi Sascha,

 

I have tried to mute myself from the call using JTAPI by using sendData(byte[]) and send the following XML to this:

<CiscoIPPhoneExecute><ExecuteItem Priority="0" URL="Key:Mute"/></CiscoIPPhoneExecute>

 

This is working on Cisco IP communicator but not working on Cisco Jabber softphone. Any suggestions for this..?