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CAR (ART) error 10011 when trying to generate PDF report

sskillin
Level 1
Level 1

I have a feeling that Acrobat is messed up here since installing the latest version, or it's installed in the wrong place... when I generate a report in PDF format, I get the dreaded generic error 10011. Reports generated in CSV format work great. Acrobat also works great by itself and through IE.

1 Reply 1

b.speltz
Level 4
Level 4

This is a bug, check the following link

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_note09186a008011e2c8.html

and serach for error 10011

And also check for the bug CSCdz20766 in bug toolkit