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Changing Subscriber extention from 3 digit to 4

bbickerstaff
Level 1
Level 1

I have a customer who has 400 users and initially built the subscriber accounts as 3 digit extention's and would like to change them to 4.

Any suggestions on the best way to handle this.

Thanks!

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

What version of Unity?

bulkEdit will let you change extension numbers if there's a pattern to this (i.e. prepending a "7" onto everyone's extension or the like). If you're on 4.0(x) I believe CUBI (The bulk Import utility) will let you change user data (including extension) from a CSV input file.