When I launch the Cisco Call Manager Console application on the client PC,I am able to log on but I cannot see any entries in the directory.I am running Cisco Call Manager version 3.2(2c) and the version of the Cisco Call Manager Console is 1.1(2a).
This is a very common problem which I have seen during implementations. The following steps has helped me resolve this issue. Check out if this works for you. In the settings tab on the client check the database path what you have mntioned. By default it should be pointing to the WAusers directory. Map it to the database itself under the WAusers directory and relogin again you should be able to see all the users. Once you have done this revert back to the old settings.
Regards
Chetan
Learn, share, save
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
