Cisco Call Manager and Microsoft team integaration

[lijuk27]

Hello All;  We are planning to integrate  our call Manager with  Microsoft team, does anyone has a used case that you can share

We are using , Call Manager version 12.5.1 , I just need the steps included in integrating it

[Carlo Poggiarelli]

Hi,

A staring point could be this doc where it explains how to route your pstn/Cucm calls to MS Teams.

https://www.cisco.com/c/dam/en/us/solutions/collateral/enterprise/interoperability-portal/direct-routing-with-cube.pdf

What I  used during migration was Single number Reach Cucm feature to let both Cisco  IP Phones and MS Teams client ring at the same time.

If you need further info, please ask.

Thanks

HTH

Regards

Carlo