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cisco IVR cloud implementation

Hello

Please, I am recommending a cloud implementation of cisco IVR for a customer. But the customer's main concern is security. How their data can be secured in the cloud.

I want to know if there is or there has been any security incidence recorded with regard to this architecture.

I also want to know if there is a hybrid cloud implementation for the cisco IVR. 

Thank you.

 

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