Cisco Meeting App. (CMA) - No camera

[Chi Fai Leung]

I installed the Cisco Meeting Server (CMS) as well and the all functions are working.

We are using the built-in mic and camera of Lenovo x270 notebook, but we cloud not use the camera through CMA only and we can use the camera through Chrome WebRTC. Also, the 'Polycom RealPresence Desktop' and 'Skype for Business client' can use the camera normally.

Why only the CMA cannot use the camera?

 (I attached the captured screen shot to this post)

[Kolebas]

Hi, you need to check the application blocking by antivirus

[Patrick Sparkman]

Was the camera being used by any other application while CMA was running?