CM Administration problem-newbie question

[stevana1969]

I'm terribly sorry for a silly question, but I have installed CUCM 6.01 under VMware and have created Administration username/password (I was aked to create one during the installation process). When I try that combination on CM Administration page, it gives me:

"Non defined IMS Exception".

Does anyone knows what seems to be a problem?

Many thanks in advance, Alex

[ccbootcamp]

It sounds like a Java error to me. Have you updated your java client?

-brad

www.ccbootcamp.com

(please rate the post if this helps!)

[stevana1969]

Hi,

Following your advice, I have updated to JRE 1.6.0.3, but the error still exists.

Regards, Alex

[kmr]

I have been receiving the same error on a production CUCM cluster:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbee692

I'll report back if I find anything.

[stevana1969]

I started to wonder if I'm the only one receiving this message...

Cross my fingers :-)

[kmr · Accepted solution]

Take a look at the rest of the thread.

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbee692/2#selected_message

PEBKAC on my behalf.

[stevana1969]

Dear kmr,

Many thanks for your post, since it has solved my problem !!!!

Now I can proceed further, finally.

Regards, Alex

[kmr]

Curious... which method worked for you, the CLI reset password or verification of LDAP params in CUCM?

[stevana1969]

Dear kmr,

I tried CLI only and it was enough:

(admin: utils reset_ui_administrator_password)

Afterwards, I was able to logon normally to CM Administration page.

Regards, Alex