CP-8861 / CP-9971 Verify Configuration Error

[Chi Fai Leung]

Hi UC Experts,

I installed a new CallManager 11.5 version (11.5.1.12900-21).
Let the CP-7962 register to CallManager is no problem.
But it was problem on the registration of CP-8861 / CP-9971, that showed the error as "Verify Configuration Error"
After I made the factory reset on CP-8861 / CP-9971, it showed the same of error.
Any idea?

 

[Jaime Valencia]

Is the phone already configured in CUCM?

Have does the config file matches the MAC?

Have you tried deleting the certificates?

[Chi Fai Leung]

Is the phone already configured in CUCM?

Reply: Sure. I configured the phone on CUCM already

Have does the config file matches the MAC?

Reply: How can I check it out?

Have you tried deleting the certificates?

Reply: Sure, I deleted all certificates, even Factory Reset

[Chi Fai Leung]

C:\Users\peter>tftp -i 192.168.1.10 get SEP0C27XXXXXXXX.cnf.xml
Timeout occurred
Connect request failed

any idea?

[Chi Fai Leung]

Any idea??