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CRA Database Subsystem : Using MS Access

kamesh
Level 1
Level 1

For a demo, i was trying to configure a MS Access datasource in IPIVR to do a DB Lookup from the IVR script. The IVR Engine wouldnt recognize the datasource.

Has anyone tried using a datasource for a MS Access database ?

Kamesh

1 Reply 1

s.jankowski
Level 4
Level 4

The following link says this: "Before you can successfully use DB Lookup in a script, information about the table to be queried must be defined in Configure ICM".

http://www.cisco.com/univercd/cc/td/doc/product/icm/icm45/script45/se45_aa.htm#xtocid14