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Hi all,I´ve got a problem with Unity 3.1.4, andCallmanager 3.2.2c. I want to define two rules for forwarded calls. One should lead internal calls to another call handler than the other. But that doesn´t work. When I use the CallViewer tool to examin...

Just upgraded to 3.1(5) from 3.1(3). All went well apart from .....When shutting down the Server it can sometimes take 10-15 minutes to power off. After the Windows shutting down dialogue, the Server pauses with the Hard Disk LED permanently lit.Wi...

Unity failed last night. A reboot solved it, but I would like to try and figure out the cause. I received the following error:The COM+ Services DLL (comsvcs.dll) was unable to load because allocation of thread local storage failed. Process Name: AvCs...

Is anyone currently running a version of the ICM, 4.1.5 or 4.6.2 have AT&T SS7 Links running over a dual SONET ring instead of having it terminated at the D-MARC? Please advise.Brian E. Alvara Allstate Insurance Co. Call Center Infrastructure Cisco ...

It's not clear for me if the analog modem's are supported on the FXS interfaces for the routers (CISCO1760-V, CISCO2600, CISCO3600 or CISCO3700), for the VG-248 or the ATA 188.Somebody has the answer ? or does a document on the CCO explain this ?And ...

I'm seeking professional help! I'm trying to understand IP Phones better. I'm have trouble understanding the CoS/ToS that a softphone application configures and uses. This is important to me since I want to know the QoS and How it is determined bet...

What is the most current release of CM that is stable? How about Unity? Any feedback would be appreciated.

I have a customer that is running cm 3.0(11) and wants to upgrade to 3.1. Looking at the compatibility matrix it would appear that the supported versions for upgrade start with 3.0(12). Do I need to upgrade to 3.0(12 first before upgrading to 3.1???

For some strange reason our Primary Unity Server fail over to our Secondary Server. We are running 3.1.5 I know this is little inofrmation, but I can see nothing out of the ordinary.Does any bugs exist with failover?Thanks,Steve

We have a 7960 used by reception which has 5 lines configured ,all with call waiting disabled to overide the "Call transfer" problem"However it seems when a call is put ON HOLD on the first line , subsequent calls to the general number (first line ...

I have a user who's VM is working fine, but his MWI is all messed up. One weird thing is that although he's on an Exchange 2000 box, he shows up as still being on his 55 box that he was moved from. I'm thinking this can be a part of the problem bec...

Can outside callers join a scheduled MeetMe conferecnce? For example, I create a MeetMe Conf that has ID 682. We would like a customer to join in and want them to be able to dial ext682 when they hit our Unity AA, then join in on the MeetMe Conf.Is t...

how many devices can be attached to a single cisco call manager? in some description htere is mentioned, that 1 CCM can handle 2500 phones, others 2500 devices, what is true?if there is a difference between phone and devices, can I calculate how many...