cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
387
Views
0
Helpful
1
Replies

CUCM 11.0 - All 99XX phones no longer transmitting video

Liz S
Level 1
Level 1

Hello, although CUCM, device and phone settings - parameters are enabled for video, none of the phones are transmitting video any longer.  No changes to our network have been made either.  Self view works, therefore the cameras are functional.   We are set up for POE, but I added local power in case this was the issue and still not video transmission. 

Any ideas?

1 Reply 1

Rajan
VIP Alumni
VIP Alumni

Hi Liz,

Are the region and location between the phones configured to allow video calls ?

HTH

Rajan