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Deleting User ID in CCM 4.1.3

athc
Level 1
Level 1

Have user that has had a name change which user also has a new user ID. According to manual User ID's are not allow to be modified. Is there a way to delete the user ID in question and create new User ID and associate with same phone?

1 Accepted Solution

Accepted Solutions

thisisshanky
Level 11
Level 11

You can associate a phone to multiple users if you want to. So if you have both ids already defined, go ahead and associate the new user id with the same phone and then delete the old user id.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

View solution in original post

3 Replies 3

thisisshanky
Level 11
Level 11

You can associate a phone to multiple users if you want to. So if you have both ids already defined, go ahead and associate the new user id with the same phone and then delete the old user id.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

thanks, that worked just fine.

Please rate the post if it helped!

Thanks.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus