Directory access problem

[mferhai]

Hi

I am using the CCM 3.2 SPh version and actually i cannot access to the directory from the User -> Global directory. and i cannot add users as i cannot access to the directory

Any solutions to fix it?

Thanks

[Daniel Baum]

Assuming your using DC Directory (DCD), are there an error(s) on the CCMAdmin page when you attempt to search the GD, or, any error(s) in the Event Veiwer Application log pertaining to DCD?

If so, what are they?

Something else to do. Try this test. From the Publisher, go to:

Start / Programs / DC Directory Administrator

Default Profile / Next

Directory Server = Publisher server name or IP

Auth. Level = Simple

User Name = Directory Manager

Password = ciscocisco or what you have assigned

>click on Finish

Can you login?

If you cannot login, may have a password issue or a database issue.

Either way, please see and follow this document for DC Directory repair. Follow it closely. For 3.2 or less.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008012b3c3.shtml

Dan

[mferhai]

Hi,

I am using the DC Directory (DCD)

I can log when attempting to access to the Start / Programs / DC Directory Administrator.

I have this error bellow:

Error No: -2100

Error Description: Access Denied

I cannot update or add any user but i can make any search on the DC

Any comments?

Thanks