Directory Services for Cisco Soft Phone

[kendalle01]

I have a soft phone and it works great; however, I can't get to the corportate directory. I can access the directory through the Cisco 7940 phone on my desk. The soft phone documentation shows how to add a directory through LDAP; is there some service I need running at the call manager?

[icabrera]

Hi, you don't need any aditional service at the Call Manager, simply configure the directory according the documentation and you'll be able to see the directory with your softphone.

Regards

[milay]

THis should help you out:

http://www.cisco.com/en/US/products/sw/voicesw/ps1860/products_configuration_example09186a00801939d3.shtml

Mike Lay

[kendalle01]

Thank you for the information; this solved the problem. My only advise to anyone reading this is that you need to log in as the Directory Manager. Any other account I used didn't have the "Access Control".