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Disabling Real-Time Alerts outside of RTMT

jpstephens
Level 1
Level 1

Running CCM 4.1, we have some alerts setup in RTMT to email people when certain events happen. The schedule feature only allows us to set a begin and end time per day and doesn't allow us to exclude weekends. This causes people to get email bombed on Saturday's, Sunday's, and holidays.

I dug around for a bit in the CCM database to see if there was a table that stored the disabled/enabled state of each alert without luck. Does anyone know where this status is stored and/or if there is a way to disable/enable alerts outside of the RTMT? I would love to be able to run a script to modify these. Thanks in advance!

--Jason

1 Reply 1

s.jankowski
Level 4
Level 4

Check with the alert settings in RTMT