DMM/SNS Cluster Setup Failing

[Jason Neurohr]

I'm trying to configure a DMM/SNS failover cluster and am receiving the below error after attempting to save the failover configuration settings. The same configuration has worked in a lab so not sure what the root cause is. Can anyone shed some light?

[Save]: Failed to read Csync template

[Marco Cassini]

Hi Jason,

Which DMM/SNS software versions are you running? There is a known defect on 5.3.6 that could be causing the error you are seeing:

CSCuf17696 - DMM-SNS - HA setup errors out with CSYNC error

Best option in any case is that you open a TAC case to get assistance on this and confirm if your issue is matching this defect or some other issues (misconfigurations etc.) might apply.

Regards,

Marco