I've tried multiple headsets without any issues. I'm not personally a big fan of the wired headset's performance with the Cius. I would strongly recommend the Jawbone Icon for the Cius. I've had mine for about 6 months and works great with both my Cius and iPhone. I've also got 3-4 other internal users with the same setup and we've all been ver pleased. The link is below.
Plantronics is a great brand and they are very versatile. Depending on your headset it could be giving you the issues. I found this comprehensive compatibility chart to be helpful when choosing a headset with my phone. Best of luck.
Good afternoon,Strange occurrence happening. We two different agents getting connected to the same caller/customer. We have checked the ext in CUCM, they are different. We have checked the ICM configs, different. We have listened to the call r...
Is there a way in UCCE with using an admin script maybe using the email application in Call Studio to send out an email? I know in UCCX you can send out an email if the script were to fail but is there a way to do it in UCCE? Any help would be great!
Fun lab with Packet Tracer and running Cisco CME with 3 ip phones, 3 laptops, 1 switch, and 1 router. Fun lab with repetition. You will be able to test your phones and laptop for connectivity etc. Solution;see attached CME Packet Tracer L...