Downgrade DMP's question

[ahmed_ellboudy]

Dear All,

I have a DMM  running version 5.0.3 with running 35 DMP's running version 5.0.3 , the customer request to add a new DMP's to add it on the DMM, the ordered DMP's are running version 5.2.0 , my question now is ,can a I make downgrade directly from 5.2.0 to 5.0.3 for the new players ? if not what is the road to downgrade it to 5.0.3?

Thanks,

Ahmed Ellboudy 

[Tomas de Leon]

Ahmed,

- Which Model# of DMP are you referencing?

- Things to make sure you have and do prior to downgrading:

* Make sure you have a copy of the 5.0.3 version of DMP firmware that

you need

* RESET the DMP to "factory defaults"

* After the DMP reboots, access the DMP via the DMP-DM GUI and "Upgrade firmware" from there

* After the DMP reboots, access the DMP via the DMP-DM GUI and verify the firmware version

I hope this helps!

T.

[ahmed_ellboudy]

Dear Tomas,

The DMP's used are 4305G .

Is the message tou send confirmed the direct downgrade ? as Cisco site contains 5.2.1  then 5.0.3 .

Thanks,

Ahmed Ellboudy

[Tomas de Leon]

Direct downgrade should work.  Just make sure you reset to factory defaults

and do not interrupt the upgrade process while in progress.

Cheers!

T.