Emergency Responder Install

[fmarotta]

I am running CM 4.0(2). I am trying to install CER 1.2(3) but I read that first you install CER 1.2(1) then upgrade. However during the install (right after it asks me to specify the hostname, username & password) it just stops, all windows close and thats it.

Has anyone had a similar issue? Any suggestions?

Thanks

Frank

[vmoopeung]

If you are installing Cisco ER for the first time, install Cisco ER 1.2(1) and then upgrade to Cisco ER 1.2(3).

http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_administration_guide_chapter09186a008023659c.html

[fmarotta]

thats what i am trying to do.