Hello,
Have you checked the region relationship or location bandwidth if that is not restricting the video calls?
Also whether you are able to make video calls between Cisco units?
If yes try to use the same pool for these units as well and see if it works
Even also if that is not working try to collect the call manager traces and see in sip logs whether it is negotiating video or not?
Thanks
Please rate if helpful and mark as accepted solution if applicable...
Thanks
Please rate if it is helpful and mark as accepted solution if applicable....