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FAX problem on MGCP

carlos_canepa_2
Level 1
Level 1

Hi, I’m having problems sending fax on a e1 mgcp configured, I tried sending the fax over an fxo and Works fine. The problem is that I get unstable fax.

I tried configuring fax relay t38 and fax pass-through and I get the same result.

The e1 and fxo are located on a MGCP gateway 3825 and the fax is connected via VG224 also configured in MGCP to an cm 4.1.3

3 Replies 3

wojtek
Level 1
Level 1

Hi

At the beggining check if your E1 controller is free of errors.

http://www.cisco.com/en/US/partner/tech/tk652/tk777/technologies_tech_note09186a0080114565.shtml#topic3-3

regards

Wojtek

Wojtek, I have some slip secs and error secs. In the guide above it says it's sensitive to that, so i will talk to the pstn provider for that.

Thanks! I tell you later.

Carlos

Hi Carlos,

Make sure you have the network-clock-select command configured for the E1/T1 controller.

If you dont there will more than likely be slip errors when doing show controller

Allan

Allan