06-25-2018 02:41 AM - edited 03-15-2019 05:41 AM
Hello community,
could you advse me the best way how to bring my customer's CUCM 9.1 back to sufficient licensing state since the demo period was expired? The customer exceeded its licensing capabilities by adding remote destination to a user that requires Enh+ license and haven't deleted it before 60-days period is expired.
The CUCM is locked at the moment for any DB modifications including user/remote destination deleting.
I see several ways:
1) Purchase one Enh+ license, but it's difficult because of EOL
2) Install a new ELM without licenses and temporarly host the CUCM on it
3) Do a manual DB modifications on a publisher
06-25-2018 08:12 AM
Hi there
Could you try a reboot on Pub and see you are able to delete the over consumed license ?
I believe a reboot of Pub can give you <24 hours of MACD
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
06-25-2018 08:35 AM
Dear Ratheesh Kumar, thanks alot, it was absolutely like you wrote: I got 1-day demo period after reboot and successfully deleted an extra user.
06-25-2018 08:40 AM
Excellent...Glad it worked for you!
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide