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Ratheesh Kumar
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About Ratheesh Kumar
04-19-2022
Ratheesh Kumar
Advisor
Awards
2
Cisco Designated VIPs
2019 IP Telephony, Contact Center
2020 IP Telephony Collaboration Applications
1
Spotlight Awards
English Community Member's Choice, March 2022
Recent Badges
Awards
Recent Badges
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Stats
Member since
02-14-2007
1429
Posts
3761
Helpful
110
Solutions
Certifications
Latest Contributions by Ratheesh Kumar
Latest Contributions by Ratheesh Kumar
Discussions Ratheesh Kumar has Participated In
TKBs Ratheesh Kumar has Participated In
Blogs Ratheesh Kumar has Participated In
Events Ratheesh Kumar has Participated In
Videos Ratheesh Kumar has Participated In
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Re: cisco login / tracking system / "your account has been suspen
Created by
Ratheesh Kumar
in
Collaboration Applications
03-18-2022
03-18-2022
Hi there You have to open a support case - https://ciscocert-learningatcisco.force.com/s/?language=e...
Re: Cisco ip phones not getting the correct time
Created by
Ratheesh Kumar
in
Unified Communications Infrastructure
03-14-2022
03-14-2022
Hi there Whats the model of phone and CUCM version you are running ? This might be a firmware issue ...
Re: UCCX abandon call behavior
Created by
Ratheesh Kumar
in
Contact Center
03-14-2022
03-14-2022
Hi there If you read the Cisco definition for Abandon calls - Abandoned Call Detail Activity Report ...
Re: Notification for voicemail on Mac cannot be disabled
Created by
Ratheesh Kumar
in
Collaboration Applications
03-14-2022
03-14-2022
Hi there This might be cosmetic. Try clearing the webex cache and reset the Database under help. htt...
Re: Touch 10 missing Share Button
Created by
Ratheesh Kumar
in
Accessories
03-11-2022
03-11-2022
Hi there I am wondering if you are facing this, When the codec uses the local layout set to equal an...
Re: Unable to change Privacy settings in Jabber
Created by
Ratheesh Kumar
in
Collaboration Applications
03-11-2022
03-11-2022
Hi there Its a bug. Try upgrading to 14.0(4) Fixed versions:14.0.4.5653314.0(4)Please refer the belo...
Re: Jabber Poor Call Quality
Created by
Ratheesh Kumar
in
Collaboration Applications
03-10-2022
03-10-2022
HI there Cisco Jabber chat and presence are supported in Virtual Desktop Infrastructure deployments....
Re: 8811, goes straight to speaker. speaker button hangs up the call.
Created by
Ratheesh Kumar
in
IP Telephony and Phones
03-10-2022
03-10-2022
Hi there Since its a brand new try returning it. There is a procedure to reset the device to factory...
Re: Cisco Jabber iOS 11.5.3.233111 stuck on contacts loading
Created by
Ratheesh Kumar
in
Collaboration Applications
03-10-2022
03-10-2022
Hi there This is now a documented bug. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwb18168 Jabb...
Re: Jabber android connectivity
Created by
Ratheesh Kumar
in
Other Collaboration Subjects
03-10-2022
03-10-2022
HI there Problem report from the device is really required here. Make sure the firewall ports are op...
Re: Smart Licensing on a ISR4321
Created by
Ratheesh Kumar
in
Unified Communications Infrastructure
03-10-2022
03-10-2022
Exactly, dont bother about the No enforcement and there is no enforcement at this time. CUBE just ne...
Re: CER onsite alert
Created by
Ratheesh Kumar
in
Unified Communications Infrastructure
03-10-2022
03-10-2022
Hi there Here is the guide for configuring alerts. But most importantly, make sure the SMTP server t...
Re: Jabber: Messages delivered to mobile only, not laptop
Created by
Ratheesh Kumar
in
Collaboration Applications
03-10-2022
03-10-2022
Hi there I think this is only supported with cloud deployments starting 11.5 Multiple Device Messagi...
Re: UCCX\\ Caller falls into black hole after receptionist transfer
Created by
Ratheesh Kumar
in
Contact Center
03-10-2022
03-10-2022
Hi there I am wondering if thats the IVR or CTI ports getting maxed out. Can you try the creating a ...
Re: Override SSO with WebEx Login
Created by
Ratheesh Kumar
in
Webex Administration
03-09-2022
03-09-2022
AFAIK, there is no bypass SSO for webex. You have to disable SSO Hope this HelpsCheersRath!***Please...
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Public Statistics
Date Registered
02-14-2007
12:56 AM
Date Last Visited
04-19-2022
08:07 AM
Total Messages Posted
1,429
Total Helpful Votes Received
3761
Helpful Votes Given To
User
Helpful Count
Elliot Dierksen
5
Nithin Eluvathingal
10
shivani.sharma
5
Roger Kallberg
5
saajan29
5
See all >
Helpful Votes From
User
Helpful Count
samellal
5
jorge.oliveira
5
khanalb
5
lpersing
5
lleweyiss
5
See all >
Awards
Cisco Designated VIPs
2019 IP Telephony, Contact Center
Cisco Designated VIPs
2020 IP Telephony Collaboration Applications
Community Spotlight Award
English Community Member's Choice, March 2022