Seems like an easy quest.
I can find some information about users in the deviceNumPlanMap table in cmm300 db and I can find all kinds of stuff in the CDR DB in the callDetailRecord table but I need to cough up reports sorted by department for management.
I know the field is in there somewhere, because it is availabe to the config screens. But when I look at the asp code for those it gives me a stomach ache.
:(
Can anyone help a programmer avoid suicide by just telling her where the department field is hiding in the data files?