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How can I insert a leading for callback missed external calls

keynet
Level 1
Level 1

For callback a missed external call (in the directory/ missed calls phone menu) I have to manually insert the 0 (external calls).

How can I insert a 0 automatically without edit the phone number?

3 Replies 3

dschlenzig
Level 1
Level 1

Hi,

On your voice gateway do the following

translation-rule 1

Rule 1 ^1 01

Rule 2 ^2 02

Rule 5 ^5 05

Rule 7 ^7 07

Rule 8 ^8 08

voice-port 0/0:15

translate calling 1

Hope that helps.

Hi

If you're using MGCP you can do this a different way:

Go into service parameters for the callmanager service, click advanced, and in the "Clusterwide Parameters (Device - PRI and MGCP Gateway)" section there is a "National Number Prefix" - if you put 0 (or whatever prefix you want, maybe 90) in here this should do what you want.. If it doesn't work you could try putting the 0 into the other similar parameters (i.e. the 'Unknown Number Prefix') as your telco may not mark the number as 'national'.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

We have calls enter the gateway with an "Unknown" Type of Number, but although a '9' is configured in the "Unknown Number Prefix" under the PRI and MGCP Gateway service parameters, it is not being applied. We are using CCM 4.1(3)

Is any other configuration necessary?