04-22-2016 02:15 AM - edited 03-13-2019 09:26 PM
Just started using the CUCM system and struggling at the moment. I need to find the external number from an internal extension, any simple advice pleae
04-22-2016 04:06 AM
Try running Dialed Number Analyzer and check what is the number actually converting to when you dial a 4 digit extension. You can also take debugs on the Gateway in real time to see the same as well.
Regards
Deepak
05-08-2016 05:29 PM
If you are permitted to do so, place a call from the extension and pull the traces (let me know if you don't know how to). Then send the traces over and I should be able to tell you what the FQDN is.
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