How to find external number from a 4-digit extension

[jamesdavidson171]

Just started using the CUCM system and struggling at the moment. I need to find the external number from an internal extension, any simple advice pleae

[Deepak Rawat]

Try running Dialed Number Analyzer and check what is the number actually converting to when you dial a 4 digit extension. You can also take debugs on the Gateway in real time to see the same as well.

Regards

Deepak

[pkinane]

If you are permitted to do so, place a call from the extension and pull the traces (let me know if you don't know how to). Then send the traces over and I should be able to tell you what the FQDN is.

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