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Hunt Group Limitations with CM

gary.shaw
Level 1
Level 1

It is my understanding that only 32 Hunt Groups can be configured in CallManager.

This is quite restrictive for some customers, does anyone know of a 3rd party application that can provide the same functionality? We dont require a full ACD with agents, just a simple Hunt group.

TIA

Gary

2 Replies 2

bbaley
Level 3
Level 3

As per this URL below http://www.cisco.com/en/US/tech/tk652/tk701/technologies_tech_note09186a00800941bd.shtml

the only other option is to setup Webattendant and route the calls manual through a single pilot point

Thats what Im talking about using, Webattendant hunt groups, the limit is 32.

Thanks

Gary