Hunt group via JTAPI

[msabir]

When someone calls a hunt group, and call gets transfered over to an agent, we need to know what was the original number that the caller dialed. I can get the extension or MAC of the phone receiving the call and the caller ID, but not the original number called. Is there a way to look that up via JTAPI or AXL or a combination of both?

Thanks

[ckatene]

not sure about JTAPI or AXL, but if you don't need it immediately, you could get the original calledpartynumber from the CDR of the first leg of the call ...

[msabir]

Hopefully there is a way to get it via JTAPI or AXL as well.