01-22-2003 09:12 PM - edited 03-12-2019 10:23 PM
I am trying to announce the approximate wait time to the caller using ICD 3.0 Standard. Is this even possible with 3.0?
01-28-2003 08:26 AM
You can do this using IPCC IP queue Manager in CRS 3.0
More details in http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_data_sheet09186a00800a2dcd.html
01-28-2003 10:10 AM
Yes you can do this using CRS Standard
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community
