incoming fax issue in CUCM

[mohammedobaid]

Dear all,

I am having a call manager 8.5 and a gateway 
I configured an ATA 186 in cucm and gave an extension to it, now from fax device i connected this ATA 

Fax machine is sending the faxes but we are facing an issue in incoming

what configurations should be made in ATA and also in gateway to receive fax

Can any one guide?

[Manish Gogna]

Hi Mohammed,

Please check the following

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-border-element/115742-fax-modem-call-flows-00.html#anc6

Manish

[mohammedobaid]

Thanks for the comment

I am confused what configuration should be made on ATA

and which fax method I should choose

1. Fax detection

2. Fax mode